MINI of Nashville
4040 Armory Oaks Dr, Nashville TN 37204 • Toll Free: (866)460-6089 • Service: (866)460-6087
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   Rebecca D., Nashville, TN Feb 10, 2012
  •   4.5
    "My sales rep Chris was great. His knowledge of the vehicle and it's operation was excellent and all the time he spend with me going over the car was appreciated. I would tell anyone interested in a Mini to go see Chris and they would be in good hands."   –   Mark L., Franklin, TN Feb 9, 2012
  •   4.0
    "Overall the experience was great, but I have to take one star off for giving me the wrong payment information on my initial visit. I must thank Roger for his quick response in correcting the problem."   –   Edward B., Murfreesboro, TN Feb 8, 2012
  •   5.0
      –   Page H., Brentwood, TN Feb 5, 2012
  •   5.0
      –   Rachel S., Murfreesboro, TN Feb 5, 2012
  •   5.0
      –   MINI Owner, Nashville, TN Feb 4, 2012
  •   5.0
    "I had been looking at a few other vehicles in the days prior to my purchase and at least 3 different vehicles the day I purchased my Mini. In my heart, I knew I was going to get a Mini. I still looked at some other choices just to see what options were out there. My first and foremost factor in buying a car was the "visiblity" around the car from the inside. I want to see everything when I am driving. I was unimpressed with the visiblity on almost every car I test drove. Too many blind spots, not safe for my standards. In the Mini, it was clear that I was going to feel the safest, the visibilty was impeccable. There's a million other reasons I love my Mini, but this was the most important. I met Daniel Shoemake inside the showroom and it was like he was a longtime friend that I hadn't seen in a while, instead of a salesman. No pressure, listened to EVERYthing I asked, still no pressure, introduced me to several other employees, still no pressure, and answered my questions thoroughly. I will, and have already, recommended your dealership to several people."   –   Brian M., Madison, TN Feb 1, 2012
  •   5.0
      –   Molly A., Pikeville, TN Feb 1, 2012
  •   4.5
    "I made several visits to Mini before buying the coupe. I found out that on one of those visits my sales person, John came in on his day off and spent a couple hours with me to deal with my questions and concerns. I an very pleased with the car and the people at Mini."   –   Patrick W., Nashville, TN Jan 31, 2012
  •   5.0
    "sales person-Chris -Was fantastic."   –   Millie M., Nashville, TN Jan 31, 2012
  •   5.0
      –   Dale C., BRENTWOOD, TN Jan 29, 2012
  •   4.5
      –   Tressie Y., Gaylesville, AL Jan 9, 2012
  •   5.0
      –   Sanford H., Nashville, TN Jan 8, 2012
  •   5.0
    "The entire staff was a blessing to me. Thanks to Roger for making this transaction possible. Chis worked really hard and was very hospitable. Reginald C."   –   Reginald C., Birmingham, AL Jan 6, 2012
  •   5.0
    "I was treated with the utmost respect and in all my years of purchasing vehicles I have to say that dealing with Mini of Nashville has been the best by far!"   –   Winona F., Franklin, KY Jan 3, 2012
  •   5.0
      –   John A., Lewisburg, TN Dec 31, 2011
  •   5.0
      –   MINI Owner, Gallatin, TN Dec 29, 2011
  •   5.0
    "John Monk made the experience of buying my new MINI one I will never forget! I felt so completely spoiled when I picked my car up! Everyone at the dealership is so nice and treats you like family!."   –   Leah J., Brush Creek, TN Dec 28, 2011
  •   5.0
      –   Valarie E., Ashland City, TN Dec 28, 2011
  •   5.0
      –   Cory F., CLARKSVILLE, TN Dec 27, 2011
  •   5.0
    "My overall experience at MINI of Nashville was very enjoyable. I was impressed by the knowledge of the person who worked with us, John Monk. He went above and beyond in every way imaginable to ensure we had a great experience, got the exact MINI we wanted, and received a fair deal."   –   Jennifer N., Nashville, TN Dec 27, 2011
  •   5.0
      –   Stephanie S., ROGERSVILLE, AL Dec 26, 2011
  •   5.0
    "Chris Calhoun was my salesperson and he was excellent. He ade me feel right at ease and very appreciated. He knows his product very well and answered all my questions."   –   Jerry T., Mt Pleasant, TN Dec 20, 2011
  •   5.0
    "Greg and Roger were the greatest! Very personable. I liked their salesmanship and the way they were not pushy at all. That is what made me come back and purchase the vehicle."   –   Theresa L., Gordon, AL Dec 14, 2011
  •   5.0
      –   Jay G., Nashville, TN Dec 14, 2011
  •   4.5
    "Great, no real issues."   –   Andrew K., Nashville, TN Dec 13, 2011
  •   5.0
    "Loved working with Chris and love my new mini."   –   MINI Owner, Nashville, TN Dec 11, 2011
  •   4.0
      –   MINI Owner, Nashville, TN Dec 7, 2011
  •   5.0
      –   Luis S., Clarksville, TN Dec 6, 2011
  •   5.0
    "Greg King, Mini sales pro, was very friendly, helpful, and most knowledgeable. He was one of the important factors as to why I purchased from Mini of Nashville."   –   Anthony M., Hendersonville, TN Dec 5, 2011
  •   5.0
    "Wow! Best sales experience ever. The team is very knowledgable and enthusiastic. Always available for updates during the pre-ordering process and after."   –   Lisa G., Florence, AL Dec 4, 2011
  •   4.5
    "John Rocks. Best experience I've had buying a car. Couldn't be happier."   –   Gregory R., Nashville, TN Nov 30, 2011
  •   5.0
    "We enjoyed the friendly and professional manner in which we were treated. The thorough explanation of the features of our MINI and the time given us by Josh was greatly appreciated. Plus we absolutely love the car!"   –   William S., Madisonville, KY Nov 25, 2011
  •   5.0
      –   Erin K., Nashville, TN Nov 21, 2011
Service Rating 4.7
  •   5.0
      –   MINI Owner, Nashville, TN Feb 18, 2012
  •   5.0
      –   Victor M., Franklin, TN Feb 18, 2012
  •   3.5
    "The only issue I had is you leave the car and I had to call 7 hours later to see how progress was as we needed the car back. Called again at 5 and by then "almost done" and I had to drive daughter to job and go back with friend to get car then go BACK to pick up daughter. Very aggravating as assumed an hour's worth of service could have been done by 2 or 3 at latest. I realize we were not the only vehicle there, but it was me following up. Not Mini."   –   Stacey T., Franklin, TN Feb 18, 2012
  •   5.0
      –   Chip H., Franklin, TN Feb 17, 2012
  •   2.0
    "I am dissatisfied with the cost of service and with with time to service. I did bring my car in without an appt, the agent processed the order, took the car in, etc. I have a secondary warranty which wasn't responding well. The agent did not contact me with regard to that until mid day. This issue was not resolved until later in the afternoon. The repair was not completed on that day and was kept overnight. I did not know this was the case until after 4:00 PM in the day and had to arrange for my own transportation at that time. The repair related to a leak in the coolant overflow tank which ended up costing more than $650.00 to fix. The cost is way too high for the repair and the communication and turn time is not helpful."   –   MINI Owner, Old Hickory, TN Feb 17, 2012
  •   3.5
      –   Nancy M., Nashville, TN Feb 16, 2012
  •   5.0
      –   Rebecca B., Nashville, TN Feb 16, 2012
  •   5.0
      –   MINI Owner, Mount Juliet, TN Feb 15, 2012
  •   5.0
      –   MINI Owner, Brentwood, TN Feb 13, 2012
  •   5.0
      –   MINI Owner, Nashville, TN Feb 12, 2012
  •   4.5
    "No comment"   –   Chris D., Lebanon, TN Feb 12, 2012
  •   5.0
      –   Jeff J., Big Sandy, TN Feb 12, 2012
  •   5.0
      –   Michael U., Nashville, Tennessee Feb 9, 2012
  •   4.5
      –   Phillip J., Greenbrier, TN Feb 9, 2012
  •   5.0
    "I have to travel in from 60 miles and waited for my service. All was completed in short order within 3 hours."   –   Michael S., Gallatin, TN Feb 8, 2012
  •   5.0
      –   Chris H., Knoxville, TN Feb 6, 2012
  •   5.0
    "The problems I have had are getting an appopintment easily. It seems the person who is to do this is never in her office and if we are lucky enough to be home when she calls back we get one."   –   Manning P., Goodspring, TN Feb 5, 2012
  •   4.0
      –   Courtney F., Huntsville, AL Feb 1, 2012
  •   5.0
      –   Frances T., Murfreesboro, TN Jan 30, 2012
  •   4.5
      –   Teresa C., Bethpage, TN Jan 30, 2012
  •   3.5
      –   Linda B., Jackson, TN Jan 30, 2012
  •   5.0
      –   Kathleen D., Evansville, IN Jan 29, 2012
  •   5.0
      –   Kimberly T., Franklin, TN Jan 27, 2012
  •   5.0
      –   MINI Owner, HERMITAGE, TN Jan 26, 2012
  •   4.0
      –   Bart B., Murfreesboro, TN Jan 26, 2012
  •   4.5
      –   MINI Owner, Nashville, TN Jan 25, 2012
  •   5.0
      –   Leonard J., Clarksville, TN Jan 25, 2012
  •   5.0
    "Went in, didn't have an appointment, and your staff took care of me immediately. Awesome, awesome experience! This is exactly the type of customer service that we need! Thanks Mini of Nashville."   –   MINI Owner, Elizabethtown, KY Jan 19, 2012
  •   5.0
      –   Jeremy M., Nashville, TN Jan 19, 2012
  •   4.5
      –   David C., Humboldt, TN Jan 18, 2012
  •   4.5
      –   John K., Nashville, TN Jan 17, 2012
  •   4.0
      –   MINI Owner, Nashville, TN Jan 13, 2012
  •   5.0
    "Wonderful service as usual"   –   MINI Owner, Nashville, TN Jan 13, 2012
  •   4.0
      –   Tammy K., Nashville, TN Jan 12, 2012
  •   4.5
      –   Thomas S., Mount Juliet, TN Jan 11, 2012
  •   5.0
      –   Wendy H., Brentwood, TN Jan 10, 2012
  •   5.0
      –   MINI Owner, Nashville, TN Jan 6, 2012
  •   4.5
      –   Ashley A., Naperville, IL Jan 6, 2012
  •   5.0
      –   MINI Owner, Nashville, TN Jan 3, 2012
  •   3.0
    "I dropped my car off at 9 am was told it would be ready about 12 to 1 because it was just routine maintance that I had sched. in advance but when I called around 3pm to get an update I was told they had only just started on it . If I had known that they would not have even looked at it until then I could have come into Nashville at a later time and not wasted my whole day in Nashville."   –   Shawn L., Clarksville, TN Dec 30, 2011
  •   4.5
      –   Jason F., Murfreesboro, TN Dec 29, 2011
  •   4.0
      –   Amy B., Hopkinsville, KY Dec 26, 2011
  •   4.5
      –   Shirley H., Nashville, TN Dec 23, 2011
  •   5.0
      –   Karla C., Clarksville, TN Dec 20, 2011
  •   5.0
      –   MINI Owner, Franklin, TN Dec 17, 2011
  •   4.5
    "I had a tire problem and they worked me in. They were very accommodating."   –   Stephen C., Nashville, TN Dec 17, 2011
  •   5.0
      –   Kay S., Madison, TN Dec 16, 2011
  •   4.5
      –   Misti C., Athens, AL Dec 15, 2011
  •   5.0
    "Friendly staff, answered ALL of my questions, completed work quicker than said they would! Good job!"   –   Elaine D., Franklin, TN Dec 14, 2011
  •   5.0
      –   Luke S., Clarksville, TN Dec 14, 2011
  •   5.0
    "Service was great as usual! Gary is always courteous, helpful,and informative regarding the issues my MINI is having and lets me know about any upcoming service my MINI might need."   –   Elizabeth B., Nashville, TN Dec 14, 2011
  •   5.0
      –   MINI Owner, Franklin, TN Dec 13, 2011
  •   5.0
      –   Kathleen M., Franklin, TN Dec 12, 2011
  •   5.0
      –   David R., Huntsville, AL Dec 8, 2011
  •   5.0
      –   MINI Owner, Murfreesboro, TN Dec 7, 2011
  •   5.0
      –   Benny W., Franklin, TN Dec 7, 2011
  •   4.5
    "I had a GREAT first experience with the service department! The people, timeliness, and interaction was wonderful. So proud to be a MINI owner."   –   Meredith G., Nashville, TN Dec 6, 2011
  •   5.0
      –   Kevin D., Columbia, TN Dec 3, 2011
  •   5.0
    "Got my car in and out fast. The team always takes great care of me and the car."   –   John H., Nashville, TN Dec 3, 2011
  •   5.0
      –   Dian M., Nashville, TN Dec 3, 2011
  •   5.0
      –   Sallie S., Nashville, TN Dec 2, 2011
  •   3.0
    "I have been to the service department several times with my car under warranty and now that has expired so I was expecting to pay but not as much as I did for the service I received. I also was never told about a charge for the shuttle."   –   Robin L., Nashville, TN Dec 2, 2011
  •   4.5
      –   MINI Owner, Franklin, TN Dec 2, 2011
  •   4.0
      –   Chris W., Kingston Springs, TN Dec 2, 2011
  •   5.0
      –   Daniel S., Hendersonville, TN Dec 1, 2011
  •   5.0
    "My experience was great! I was taken care of perfectly and had every detail of my mini's problems explained!"   –   Kathryn B., Nashville, TN Dec 1, 2011
  •   5.0
      –   MINI Owner, Murfreesboro, TN Nov 30, 2011
  •   5.0
      –   MINI Owner, Brentwood, TN Nov 29, 2011
  •   5.0
      –   Beth C., FRANKLIN, TN Nov 29, 2011
  •   5.0
      –   Devi S., Nashville, TN Nov 27, 2011
  •   5.0
      –   Marshall P., Belton, KY Nov 25, 2011
  •   4.5
      –   Jeffery M., Franklin, TN Nov 25, 2011
  •   5.0
      –   Marshall P., Brentwood, TN Nov 24, 2011
  •   5.0
    "The service was fast, courteous and efficienct and everything was completed as required."   –   MINI Owner, Nashville, TN Nov 24, 2011
  •   5.0
      –   Tom C., Kingston Springs, TN Nov 23, 2011
  •   4.5
      –   Mary W., Murfreesboro, TN Nov 23, 2011
  •   5.0
      –   Kirk B., Hendersonville, TN Nov 23, 2011
  •   5.0
      –   Ted M., Clarksville, TN Nov 22, 2011
  •   5.0
      –   Drew D., Dickson, TN Nov 22, 2011
  •   5.0
      –   S L., Brentwood, TN Nov 21, 2011
MINI of Nashville 4040 Armory Oaks Dr Nashville , TN 37204 Sales: (866)460-6089